If you have feedback or need assistance, we are more than happy to help you.
The best way to reach customer service is via email; however, please feel free to call us directly.
Please send email inquiries to customerservice@lollipopthreads.com, don’t forget to include your phone number and email address.
Phone: 281-576-9806
Monday-Friday
7:00 AM-7:00 PM CST
If someone is not available at the time you call, please leave a message, and you will hear back from someone within 24 hours.
Address:
9715 Dover Springs Court
Katy, TX
77494
Return Policy
Unworn/unopened merchandise with tags still attached, can be returned within 14 days for a full refund, merchandise exchange, or store credit. Please contact customer service to receive your return merchandise number. Return shipping charges may apply.
Shipping Policy
Most orders received before 1:00 PM CST will ship same day (this does not include weekends or holidays). Should the item be on backorder, you will be notified immediately of the delay. If you have any questions regarding shipping, please feel free to call or email us.
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